ESSENTIAL REQUIREMENTS & FUNCTIONS

• Pilates apparatus (reformer and chair apparatus) certification via an established program (i.e Basi, Power Pilates, Balanced Body University, Pilates V etc)

• Excellent customer service and interpersonal skills required

• Must be able to demonstrate effective large group reformer, and other modality instruction as directed

• Must communicate professionally and effectively to both clients and colleagues

• Must have excellent public speaking skills and proficient computer skills

• Valid drivers’ license, proof of insurance, and access to reliable transportation and access to email.

• Provide Pilates based and related classes, including group reformer classes, pursuant to Pilates V standards and all formats (learning names, asking for injuries, incorporating weekly mantras and body awareness)

• Must be skilled at proper and safe use of a variety of equipment during each class, including, but not limited to, hand weights, Exo-Chair, Reformer, Springboard and other equipment as needed to ensure a safe yet creative group experience

• May be required to conduct private, semi private, or other additional sessions

• Will visually inspect the equipment prior to the beginning of class to ensure equipment is in good working order and safe to use

• Instructor will be responsible for maintenance of the studio, including cleaning floor after each session and making sure the studio is well-stocked with items such as water in the spray bottles, and other items needed for the operations of a class.

• Instructor will be required to arrive at a set time prior to the beginning of each scheduled class

• Other duties as assigned

PERKS

• Interact with some of the best clients in the bay!
• Fun, creative, and family environment!
• Continuing education opportunities.
• Performance bonuses
• Health, vision, dental for full time employees (30-hours group classses per week = full time)
• Sponsored team fun events throughout the year.

ESSENTIAL REQUIREMENTS & FUNCTIONS

Client Services & Sales:

-Must be computer savvy and able to multitask various software systems (class management, email management, calendar, phone system)

-Intensive experience in gMail, Google docs/spreadsheets, and online booking software a plus

-Must be able to follow processes and make adjustments as needed with a business sense

-Friendly, top notch customer service skills but able to communicate strict policies with limited assistance from management to clients as needed

-Ability to work independently and a set schedule on a consistent basis

-Answer new and existing client calls and emails relating to purchases, getting started in the studio, holding/stopping plans, adjusting passes, etc.

-Outbound follow up to existing clients on experience and feedback

Teacher Training Program Administration:

-Lead all marketing and communications (including email design, social media, community connection) for Teacher Training program Manage enrollment and registration process for teacher training programs

-Coordinate with lead instructors to maintain training schedules, set up office hours, and open houses for each program session Run and attend open houses ahead of each annual session at any designated location (roughly 3-4 each year) Track trainee progress, attendance, and certification hour requirements

-Process and organize training documentation and materials for start of each new session

-Respond to inquiries from potential, current, and past teacher training students including having phone, email and in person discussion on the program (including following up with students on future sessions)

-Assist in coordinating practice teaching sessions and examinations with lead instructors

-Maintain training program records and certificates Maintain program website information, application updates, and all necessary materials (ensuring print materials are available Support trainees throughout their certification journey with administrative needs such as payment processing, disciplinary and absentee approvals, etc.

-Help coordinate and create monthly newsletter to students with insights, fun training tips, and other information as possible Other program related activities as assigned

Job Type: Part-time

Location: Campbell (studio location may be needed in Sunnyvale/San Mateo/Willow Glen only for Session start date/open houses, events)

Salary: $28 per hour

Experience Preferred: Sales: 2 year, Customer Service: 2 year

Education: High School Diploma, Associate’s Degree a huge plus

License: Driver's License

Language: English

Required work authorization: United States

PERKS

• Free Pilates equipment classes
• Discounted merchandise & goodies
• Team events throughout the year!